Privacy Policy
Last updated: May 14, 2026. Short version: OakSERP LLC only collects the information you submit through the contact form. It is used to respond to your inquiry. It is not sold, shared with advertisers, or used for anything else.
Who OakSERP LLC Is
OakSERP LLC ("OakSERP," "we," "us," or "our") is a local search visibility business based in Muncie, Indiana. We provide website, Google Business Profile optimization, citation management, and local SEO services to local businesses in Muncie and surrounding areas.
Questions about this policy can be directed to hello@oakserp.com or (765) 351-1469.
What Information Is Collected
OakSERP LLC collects only the information you voluntarily provide by submitting the contact form on this website. That information may include:
- Your name
- Your business name
- Your phone number
- Your email address
- Your type of business
- Any message or notes you include in the form
OakSERP LLC does not collect any information automatically through tracking pixels, advertising cookies, or analytics scripts beyond what may be collected by standard web hosting infrastructure (such as anonymized server access logs). This website does not run Google Analytics, Facebook Pixel, or similar tracking tools.
How Your Information Is Used
The information you submit through the contact form is used for one purpose: to respond to your inquiry about the free online presence check you requested or the question you asked. That's it.
OakSERP LLC does not:
- Sell your information to third parties
- Share it with advertisers
- Add you to any marketing lists without your explicit consent
- Use it for any purpose other than responding to your inquiry
How Your Information Is Stored
Form submissions are processed by a secure Vercel Function and delivered by Resend, an email delivery service. Resend forwards your submission to OakSERP LLC by email and may retain processing records per their own privacy policy (available at resend.com). OakSERP LLC stores the information in its email inbox for the duration necessary to respond and conduct any follow-up related to your inquiry.
OakSERP LLC does not store your information in any database, CRM system, or marketing platform.
Cookies
This website does not use tracking cookies. Cookies are not used for advertising, retargeting, or analytics purposes. Standard browser behavior (such as session storage for form data) may apply but is not accessed or controlled by OakSERP LLC.
Third-Party Services
This website uses the following third-party services:
- Vercel: used to host the website and process contact form submissions.
- Resend: used to deliver contact form submissions by email. See their privacy policy at resend.com.
Fonts are served directly from this website. No font requests are made to Google or any other third-party font service.
This website does not embed social media widgets, tracking pixels, or third-party advertising scripts.
Your Rights
If you have submitted a contact form and would like OakSERP LLC to delete the information you provided, email hello@oakserp.com and it will be removed from our records promptly.
Changes to This Policy
If this privacy policy changes, the "last updated" date at the top of this page will be updated. Given the minimal nature of the data collection, significant changes are unlikely.
Questions?
Contact OakSERP LLC directly:
hello@oakserp.com
(765) 351-1469
OakSERP LLC · Muncie, Indiana